Operational Manager

Location: Bay Area, USA
On-site: Palo Alto

Position Type: Full-Time

Company Overview:
Subsense is a pioneering organization specializing in developing innovative nanotechnology solutions aimed at revolutionizing the field of noninvasive daily used Brain-Computer Interfaces and treating Neurodegenerative disease. We are committed to creating cutting-edge products that address complex health challenges and improve customer and patient outcomes.

Job Summary:

We are seeking a highly organized and proactive Operational Manager to join our team. In this role, you will ensure the smooth execution of day-to-day business operations across legal, finance, HR, IT, and facilities. You will be the backbone of our internal processes, handling a wide range of operational tasks with precision and efficiency. This position is ideal for someone who thrives in a fast-paced startup environment, enjoys problem-solving, and can keep multiple processes running seamlessly.

Key Responsibilities:

• Support daily operational workflows across Finance, Legal, HR, Procurement, and IT support.
• Oversee vendor and contractor coordination, including documentation and agreements, ensuring timely delivery and cost tracking.
• Support HR processes: recruiting logistics, onboarding/offboarding, benefits administration, PTO tracking.
• Prepare and maintain internal reporting (budgets, expenses, procurement tracking, investor reporting support).
• Support interactions with external partners (accountants, lawyers, recruiters, designers, landlords) and assist with compliance, filings, and reporting requirements.
• Provide support in administering company tools and platforms (Google Workspace, Slack, QuickBooks, procurement systems), including managing user access and maintaining smooth workflows.
• Support lab and office operations, including facilities, supplies, and service providers.
• Prepare documentation, presentations, and agendas for internal and external meetings.
• Provide operational support to cross-functional projects as well as to the IT Manager and HR Manager in the operations domain.
• Participate in budgeting, financial modeling, and reporting processes (growth area of responsibility).

Qualifications:

• 3+ years of experience in operations, office management, or a similar role, ideally in a startup environment.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Experience working with external vendors, accountants, and legal counsel.
• Practical experience with finance and HR processes (e.g., budgets, reporting, recruiting logistics).
• Advanced computer proficiency, including Google Workspace, Slack, QuickBooks, Microsoft Office (Excel, Word, PowerPoint), and other productivity tools.
• Excellent written and verbal communication skills.
• Detail-oriented, reliable, and proactive.
• Startup experience is highly preferred.
• US-based.
• Fluent in written and spoken English.

What We Offer:

• Competitive salary and benefits package
• Opportunity to work in a dynamic and innovative environment
• Support for professional development and continuous learning
• Collaborative and inclusive company culture